Sherpa Certification S.L, with VAT number B01972033 and registered address at Carrer del Futur S/N, 17252 Sant Antoni de Calonge (Girona), Spain, hereinafter (Sherpa Certification), is the sole owner and administrator of www.sherpa-certification.com
All information provided on the www.sherpa-certification.com web portal is for informational use only and is not subject to any legal liability of any kind on the part of its author. Sherpa Certification accepts no responsibility for errors, omissions, or incorrect interpretations of the content or any information presented and displayed on this web portal, which is purely for informational purposes with professional and/or commercial interests of Sherpa Certification, and is aimed at its clients and any user or organisation that may find it of interest.
Sherpa Certification reserves the right to change, modify, or delete any content displayed on this web portal without prior notice.
All content displayed on this web portal is the property of Sherpa Certification, with the exception of some illustrations or logos which have their own image and authorship rights. The copying, replication, or total or partial transfer of the content of this web portal is strictly prohibited, except with written and certified authorisation from Sherpa Certification.
This Privacy Policy complies with the current Spanish and European regulations on personal data protection. Specifically, it respects the following regulations:
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD).
Owner: Sherpa Certification S.L. ("The Controller")
Registered Address: Carrer del Futur S/N, 17252, Sant Antoni de Calonge (Girona), Spain.
Email: adm@sherpa-certification.com
Website: www.sherpa-certification.com
The Controller will process the user's data for the following purposes:
Managing your queries and requests: Responding to requests, questions, or information inquiries made by the user through contact forms, email, or telephone.
Managing the contractual and commercial relationship: Administering the contracting of services, managing invoicing, and complying with the contractual obligations acquired with the client.
Sending commercial communications: Sending commercial information, promotions, or advertising about the services of Sherpa Certification S.L., only if the user has given their express consent by ticking the corresponding box.
The legal basis for processing your data is as follows:
For managing queries and requests: The consent you give us when you send your query or request (Art. 6.1.a GDPR).
For managing the contractual relationship: The performance of a contract for the provision of services to which you are a party (Art. 6.1.b GDPR).
For sending commercial communications: The express consent that you specifically and unequivocally grant (Art. 6.1.a GDPR).
The user may withdraw their consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
Personal data will be kept for the time strictly necessary to fulfil the purposes for which they were collected and to determine any possible liabilities that may arise from that purpose. Specifically:
Client data: Will be kept for the duration of the contractual relationship and, once it has ended, for the applicable legal statute of limitations (generally 5 years for commercial obligations and up to 10 years for tax regulations).
Query and request data: Will be kept for the time necessary to respond to them and, in any case, for a maximum of one year.
Data for commercial communications: Will be kept as long as the user does not revoke their consent.
In general, Sherpa Certification S.L. will not disclose your personal data to third parties, except where such disclosure is necessary for:
Compliance with a legal obligation (e.g., to the Tax Agency, Judges, and Courts).
The provision of a service by a provider acting as a Data Processor (e.g., hosting services, consultancy, etc.), with whom the corresponding contract that guarantees the protection of your data will have been signed.
No international data transfers are planned.
Current data protection regulations grant you a series of rights that you can exercise at any time. These rights are:
Right of Access: To know what data of yours we are processing.
Right to Rectification: To request the correction of inaccurate data.
Right to Erasure (or "to be forgotten"): To request the deletion of your data when it is no longer necessary.
Right to Object: To object to us processing your data for specific purposes (such as direct marketing).
Right to Restriction of Processing: To request that we temporarily suspend the processing of your data.
Right to Data Portability: To receive your data in a structured, commonly used, and machine-readable format.
To exercise these rights, you must send a written communication, providing a copy of a document that proves your identity (ID card or passport), to the following email address: adm@sherpa-certification.com or to the postal address indicated in point 1.
Likewise, if you consider that your rights have not been duly addressed, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD).
The Controller will treat the user's data at all times with absolute confidentiality and will maintain the mandatory duty of secrecy regarding them, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organisational measures to ensure the security of your data and prevent its alteration, loss, unauthorised processing, or access.
Sherpa Certification S.L. reserves the right to modify this Privacy Policy to adapt it to new legislation or jurisprudence. In such cases, the changes introduced will be announced on this page in advance of their implementation.
Sherpa Certification provides information about the use of cookies on its website: www.sherpa-certification.com
Below, we identify the cookies being used on this portal, as well as their type and function:
www.sherpa-certification.com assumes that you accept the use of cookies. However, it displays information about its Cookie Policy at the bottom or top of any page of the portal with each login so that you are aware.
With this information, you can take the following actions:
Cookies are files that can be downloaded to your computer through web pages. They are tools that play an essential role in providing many information society services. Among other things, they allow a website to store and retrieve information about a user's browsing habits or their equipment and, depending on the information obtained, they can be used to recognise the user and improve the service offered.
Depending on the entity that manages the domain from which the cookies are sent and processes the data obtained, two types can be distinguished:
If the cookies are installed from a computer or domain managed by the editor itself, but the information collected through them is managed by a third party, they cannot be considered first-party cookies.
There is also a second classification according to the length of time they remain stored in the client's browser, which can be:
You have the option to allow, block, or delete the cookies installed on your computer by configuring the browser options installed on your computer. When you disable cookies, some of the available services may no longer be operational. The way to disable cookies is different for each browser, but it can usually be done from the Tools or Options menu. You can also consult the browser's Help menu where you can find instructions. The user may at any time choose which cookies they want to work on this website.
You can allow, block, or delete the cookies installed on your computer by configuring the browser options installed on your computer:
http://windows.microsoft.com/es-es/windows-vista/Block-or-allow-cookies
In addition, you can also manage the cookie store in your browser through tools such as the following:
Once a service has been purchased through our online shop, you will receive an automatic confirmation email. Subsequently, one of our technicians will contact you within the timeframe defined for each service and will inform you of all the details related to the contracted service. The process may vary depending on each service.
Once any service is purchased from our online shop, the client has 14 calendar days to withdraw from the service, provided it has not yet been performed. In such cases, the client must notify their withdrawal from the service contract by sending an email to adm@sherpa-certification.com. Upon receipt of the request, the client will receive a refund equivalent to the amount of the contracted service, minus the platform's management fees, within a maximum period of 14 days from the receipt of the withdrawal communication.
If the product is not suitable for assessment, the service will be cancelled, and the client will receive a refund equivalent to the amount of the contracted service, minus the platform's management fees.
IMPORTANT: If you are unsure whether your product is suitable for assessment, please contact us before making the purchase at info@sherpa-certification.com, as if it is not suitable, you may incur charges due to the cost of the payment gateway service used.